Services Overview

Quality Services, Quality Customer Service

Customer service is about more than just providing support for your customers when they encounter a problem or have a question. In fact, it’s this and much more.

Today, companies compete for business not only based off the quality of their products and/or services, but also based on the level of customer service they provide. And with many products or services appearing more similar than ever before, your customer service is the one area where you can truly shine.

Well, that is if you provide exceptional customer service. But with limited resources and time, doing so can be difficult.

When you take advantage of answering services from Answer Our Phones you don’t have to let time or resources interfere with exceptional customer service any longer.

We Provide Service for a Broad Range of Needs and Industries 

When you’re closed, overwhelmed by customer demand, or simply need to focus your attention elsewhere, our staff is here for you 24/7/365.

We offer a broad range of services to ensure that no matter your industry or specific needs, we deliver:

  • 24/7 Services – Tired of directing callers to an answering machine when you’re not at the office or overwhelmed by other callers? Our services work at all hours, ensuring customers always have a live, US-based operator to speak to.
  • eCommerce Answering –Have customers calling in about orders, returns, or other needs at odd hours? We have a team that can field all of your incoming calls and deliver the messages to you immediately thereafter.
  • Small Business Answering  –No matter the size of your company or who you serve, a small business service to answer your phones is the perfect investment to ensure that your customers don’t have to leave a message on an answering machine ever again.
  • Real Estate Answering –A virtual receptionist guarantees that your most important clients are always answered promptly and professionally, saving you time and money in the process.

Our Services Come Standard With Several Exceptional Features

No matter the services you require, you can always count on one thing from Answer Our Phones: a reliable service that treats your clients as you would treat them.

This means that our services come standard with several key features, including:

  • US-Based Operators – Say goodbye to overseas operators that leaves clients feeling confused and even distrustful of your company. With our operators, your customers will be greeted with a friendly, US-based professional who has been trained to provide call support.
  • Quick Answering –Customers don’t want to wait for their calls to be answered (and typically, they’ll hang up if you keep them waiting long enough). With Answer Our Phones, calls are always answered in 3 rings or less to keep customers on the line.
  • Message Delivery –We won’t force you to receive messages just one way. Instead, you can choose to receive them via email, text, or fax.
  • Free Set-Up and Programming –Don’t you hate when companies charge you more just to set up your services? We do too! That’s why when you sign up with our company, you’ll have no set-up or programming fees to pay.
  • Flexible Monthly Services –Not interested in getting locked into a long-term commitment? We don’t want you to either! That’s why with our company, you’ll enjoy a month-to-month contract that allows you to change your plan or alter your services whenever you need to.

The Quality of Your Phone Answering  Matters Most

What would you rather have: a call answering service that fails to answer your customers as you want them to be answered, or an answering machine? You would probably choose the answering machine (after all, at least that’s reliable!). But you shouldn’t have to!

At Answer Our Phones, we take immense pride in treating our own customers how we promise to treat your own. As such, you can use our services with confidence knowing that your needs are always taken care of regardless of the day, time, or situation.

Get in Touch for Additional Information About Our Services

If you’re tired of leaving customers to an answering machine or know you could benefit from having every call answered (who couldn’t?), our team is available and ready to help!

Get in touch with a member of our team today to discuss your specific needs and get on track with services that seem as if they were created specifically for your company.